Top Shelf Heating and Air
We look forward to serving you and your family at Top Shelf Heating & Air, Inc. We view all customers as an extension of our family and are committed to providing exceptional care for each one.
At Top Shelf Heating & Air, Inc. founder and owners Joe and Brock set out to revolutionize the industry with one key underlying theme; a customer centered approach. Top Shelf lives by the motto, “Reliable by nature, trusted by choice.”
We always deliver on top tier service; respecting the customers: time, property, trust, and values. Being part of such a mysterious trade has brought us to believe the customers should be aware of every step of the process with maximum transparency.
With this in mind, all of the Top Shelf team collaborates to educate the customer so that they can make an informed decision. All solutions, whether big or small, will be delivered with a full detailed explanation and multiple solutions so the customer can choose what is best for the household.
Our number one goal is to guide you through any comfort solutions and allow you to make an informed decision. You will now be guided through the repair and allowed to understand the inner workings of your system and how it collaborates with your house.
Top Shelf Heating & Air, Inc. was created specifically to deliver these key features to all homes across Ventura County:
Top Shelf Heating & Air, Inc. will continue to pioneer new standards for customers satisfactionand quality comfort solutions.
Joe and Brock were born and raised in Simi Valley, California. They met in 5th grade at Township Elementary, and both continued their education together at Valley View Middle School and Simi Valley High School. While their career paths were vastly different, their friendship is what ultimately brought them together to create Top Shelf Heating & Air, Inc. Joe has been successful on many fronts from customer service to accounting. He has worked in the trades as a carpenter, all the while furthering his knowledge in business and accounting with higher education. Key attributes that Joe brings to the team is his knowledge of customer service, business development, and customer centered approach. Brock grew up working general construction with his father. He was able to achieve his masters from CSUN and taught kinesiology at many of the local colleges.
But, as most tradesman do, he found his way back into the trades and found that air conditioning is his passion. Key attributes that Brock brings to the team is his extensive knowledge in all trades, a teaching approach to educate the customer, and an ever-growing knowledge of building science. Both Brock and Joe have young families, so they are very relatable and understanding when it comes to the needs of a household. All customers’ needs are unique, and all members of the household are important.